Climate and Performance Research

The IOP team uses research to guide our programs, measure results, and link the initiatives to bottom-line results. Using state-of-the-art research processes, we measure employee and customer behavior, program ROI, team effectiveness, organizational climate, and individual emotional intelligence.

These data help leaders create strategies that work, and focus implementation efforts on the key levers. Affordable, timely, and reliable research is invaluable for improving recruitment/hiring, and for performance management. IOP research will help you answer key questions:

• Strategic Planning: What's really going on in your organization? How do we rapidly obtain a clear picture of the "people side" so emerging strategy starts from the current reality and moves toward true potential?
• Talent Management: What specific skills and competencies are needed to succeed in your organization? How do we develop and hire for these competencies?
• ROI: How effective are your development programs? What's the net effect of that leadership development university you're running?
• Customer Values: What do customers actually like and dislike about your products and services? Which demo- and psychographics in your customer base really matter? What are their hot buttons and drivers?