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Welcome to the IOP Library
Written by Joshua Freedman   
Saturday, 19 November 2005

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This library contains articles and case studies on emotional intelligence related to leadership, organizational performance, and team effectiveness.  Please click a link to the left, search, or browse below.

Last Updated ( Wednesday, 10 May 2006 )
Study: Increasing Emotional Intelligence
Written by Six Seconds   
Monday, 05 March 2007
While popular opinion has long said that  IQ is fixed, emotional intelligence – the capacity to use emotions effectively – can be developed.  A new study shows that a highly effective 2-day training can increase scores even in a highly technical workplace.
Last Updated ( Monday, 16 April 2007 )
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VitalSigns: Intrinsic Motivation
Written by Joshua Freedman   
Monday, 05 March 2007

VitalSigns: Intrinsic Motivation

“Management is getting people to do what needs to be done. Leadership is getting people to want to do what needs to be done.

Managers push. Leaders pull. Managers command. Leaders communicate.”

-- Warren Bennis



One of the important competencies in our model of Emotional Intelligence is "Intrinsic Motivation." IM is the competence necessary for gaining energy from personal values and commitments vs. being driven by external forces.

IM helps you:

  • Make decisions based on your own values and principles.
  • Listen to others without being unduly influenced.
  • Ignite the “fire within” for enduring stamina.
  • Avoid wasting time and energy trying to “look good.”
Last Updated ( Monday, 16 April 2007 )
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Leading with a Whole New Mind: Daniel Pink's Memo for Tomorrow's Leaders
Written by Joshua Freedman   
Monday, 28 August 2006

Daniel Pink discusses his latest book, A Whole New Mind, with emotional intelligence expert Joshua Freedman, and identifies key skills for leaders in a changing marketplace.

What do you get when you add up designer toilet brushes, Frappucinos, increasing obesity, innovation and outsourcing? According to trend-watcher Daniel Pink, it's a new business climate -- that calls for a new breed of leadership.

To thrive in the era of the three As -- Abundance, Asia, and Automation -- companies have to offer significance above and beyond product value. And leading this kind of business takes special talent - talent that's increasingly hard to find.

The business challenge begins with a changing marketplace, and continues with a new generation workforce. Pink says businesses will find it increasingly challenging to hold marketshare. “Today you have to have the ability to do something that's hard to outsource, hard to automate, and that satisfies some of the nonmaterial demands of this very abundant age. An age where many consumers in the West have had their basic material functional needs satisfied or over satisfied. The way you stand out in a crowded marketplace is to appeal to spirituality, emotion, aesthetics, and so forth.”

Last Updated ( Thursday, 12 April 2007 )
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Study: Optimism Predicts Workplace Success
Written by IOP   
Monday, 05 June 2006

It’s No Surprise That Optimists Identify Themselves as More Successful Than Their Pessimistic Counterparts, But Does the Boss Agree?  A New Study Says Yes.


More optimistic employees earn higher performance management scores even in a highly technical IT firm.  Using the SEI emotional intelligence assessment, researchers found optimism predicts almost 18% of job success.  The finding reinforces the importance of hiring and training for this learnable skill.  It also provides an edge to employees who want to be recognized as high performers.


Last Updated ( Monday, 16 April 2007 )
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Need information on Emotional Intelligence tests?  The Institute has an overview of EQ assesments and Six Seconds has a detailed comparison of Emotional Intelligence tests.
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